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Emotional responses to tourism advertisements: the application of FaceReader™
Journal article   Peer reviewed

Emotional responses to tourism advertisements: the application of FaceReader™

A Hadinejad, Brent D Moyle, Noel Scott and A Kralj
Tourism Recreation Research, Vol.44(1), pp.131-135
2019
url
https://doi.org/10.1080/02508281.2018.1505228View
Published Version

Abstract

advertisement emotion FaceReader™ Iran tourism
Traditionally, tourists' emotional responses to advertising and associated stimuli have been assessed using self-report questionnaires. Image recognition software, such as FaceReaderâ„¢ provides a means to analyse emotional responses to stimuli, specifically the type of emotion, valence (positive/negative) and arousal (intensity) via facial expressions. This research note reports on the benefits and drawbacks of FaceReaderâ„¢. Respondents from Iran (5) and Australia (5) were invited to a laboratory to watch a tourism advertisement (ski resort in Iran). A video camera was used to record the facial expressions of respondents while viewing the advertisement. Results provide an indication that participants had overall low arousal and positive emotions while watching the tourism video. FaceReaderâ„¢ proved useful for collecting and analysing real time data concerning seven discrete emotions plus valence and arousal. Since FaceReaderâ„¢ is sensitive to light and participants with thick frame glasses, it is recommended that future studies apply this software with additional physiological and self-report measures to advance understanding of the measurement of emotions in the tourism field.

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Domestic collaboration
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Hospitality, Leisure, Sport & Tourism

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#11 Sustainable Cities and Communities

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