Journal article
Emergency department mental health triage scales improve outcomes
Journal of Evaluation in Clinical Practice, Vol.10(1), pp.57-62
2004
Abstract
The assessment and management of clients with mental illness is an important facet of providing emergency care. In Australian emergency departments, it is usually the generalist registered nurses* without adequate preparation in the assessment and care for clients with mental illness who conduct the initial assessment at triage. A search of the literature revealed a limited number of publications addressing the provision of triage and management guidelines to assist nurses to make objective clinical decisions to ensure appropriate care for clients with mental illness. This paper examines the need for such guidelines and reviews a number of mental health triage scales that have been evaluated for use in emergency departments. Findings show that these triage scales have led to improvements in staff confidence and attitudes when dealing with clients with mental health problems, resulting in improved outcomes for clients. Strengths and limitations of the evaluations have also been explored. Highlighted is the need for consideration of the inclusion of clients' reactions to the impact of this change to service delivery in future evaluations.
Details
- Title
- Emergency department mental health triage scales improve outcomes
- Authors
- Marc Broadbent (Author) - Barwon HealthHeather Jarman (Author) - Deakin UniversityMichael Berk (Author) - Barwon Health
- Publication details
- Journal of Evaluation in Clinical Practice, Vol.10(1), pp.57-62
- Publisher
- Wiley-Blackwell Publishing Ltd.
- Date published
- 2004
- DOI
- 10.1111/j.1365-2753.2003.00459.x
- ISSN
- 1356-1294
- Organisation Unit
- School of Health - Nursing; University of the Sunshine Coast, Queensland; School of Nursing, Midwifery and Paramedicine - Legacy
- Language
- English
- Record Identifier
- 99448773602621
- Output Type
- Journal article
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