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Published VersionCC BY V4.0, Open Access
Journal article
Eadem Sed Aliter. Validating an emergency department work domain analysis across three hospital configurations
Applied Ergonomics, Vol.117, pp.1-8
2024
PMID: 38286045
Abstract
Work Domain Analysis (WDA), the foundational phase in the Cognitive Work Analysis Framework (CWA), provides a platform for understanding and designing complex systems. Though it has been used extensively, there are few applications in healthcare, and model validation for different contexts is not always undertaken. The current study aimed to validate an Emergency Department (ED) WDA across three metropolitan hospitals that differ in the type and nature of services they provide, including the ED in which the original ED WDA was developed. A facilitated workshop was conducted at the first ED and interviews at two subsequent EDs to refine and validate the ED WDA. ED subject matter experts (SMEs) including nurses, doctors, administration, and allied health personnel provided feedback on the model. SME feedback resulted in modifications to the original ED WDA model including combining nodes to reduce duplication and amending five labels for clarity. The resulting WDA provides a valid representation of the EDs found in metropolitan districts within an Australian state and can be used by roles such as frontline ED clinicians, hospital managers, and policy developers to facilitate the design, testing, and sharing of solutions to local and shared problems. The findings also demonstrate the importance of validating WDA models across different contexts.
Details
- Title
- Eadem Sed Aliter. Validating an emergency department work domain analysis across three hospital configurations
- Authors
- Elizabeth E Austin (Corresponding Author) - Macquarie UniversityBrette Blakely (Author) - Macquarie UniversityPaul Salmon (Author) - University of the Sunshine Coast, Queensland, Centre for Human Factors and Systems ScienceJeffrey Braithwaite (Author) - Macquarie UniversityRobyn Clay-Williams (Author) - Macquarie University
- Publication details
- Applied Ergonomics, Vol.117, pp.1-8
- Publisher
- Elsevier Ltd
- Date published
- 2024
- DOI
- 10.1016/j.apergo.2024.104240
- ISSN
- 1872-9126; 0003-6870
- PMID
- 38286045
- Copyright note
- © 2024 The Authors. Published by Elsevier Ltd. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).
- Organisation Unit
- Centre for Human Factors and Systems Science
- Language
- English
- Record Identifier
- 991003190502621
- Output Type
- Journal article
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- Collaboration types
- Domestic collaboration
- Web Of Science research areas
- Engineering, Industrial
- Ergonomics
- Psychology, Applied