Logo image
Back
Creating value through social processes: An exploration of knowledge dynamics in expert communities of practice
Journal article   Peer reviewed

Creating value through social processes: An exploration of knowledge dynamics in expert communities of practice

S Rathnappulige and Lisa Daniel
International Journal of Technology Management, Vol.63(3/4), pp.169-184
2013
DOI: https://doi.org/10.1504/IJTM.2013.056897
url
https://doi.org/10.1504/IJTM.2013.056897View
Published Version

Abstract

This research explores how communities of practice facilitate knowledge dynamics through unique social processes. Despite the growing focus on communities of practice as an effective way to facilitate knowledge management and innovation; the social processes used by such communities to engage in continuous knowledge sharing and new idea generation is yet to be fully explored. In particular, this study focuses on how expert communities operating within organisational boundaries use social processes to share knowledge among members which enhances their creativity and innovative outcomes within such expert communities. The findings highlight the significance of actively encouraging and supporting the cultivation of social networks within their organisations to create value through fostering knowledge sharing and new idea generation. Therefore, it is important for managers and senior members to recognise the value of social interactions when facilitating knowledge sharing and innovation within organisational communities. Copyright © 2013 Inderscience Enterprises Ltd.

Details

Metrics

240 Record Views

InCites Highlights

These are selected metrics from InCites Benchmarking & Analytics tool, related to this output

Web Of Science research areas
Engineering, Multidisciplinary
Management
Operations Research & Management Science

UN Sustainable Development Goals (SDGs)

This output has contributed to the advancement of the following goals:

#9 Industry, Innovation and Infrastructure

Source: InCites

Logo image