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Costing a new car warranty
Journal article   Peer reviewed

Costing a new car warranty

Raymond A Summit and P Cerone
Asia Pacific Journal of Operational Research, Vol.20(1), pp.89-101
2003
url
http://www.worldscientific.com/loi/apjorView
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Abstract

Applied Mathematics Computation Theory and Mathematics Business and Management cost estimates warranty automobile engines renewal theory
The reliability of a motor vehicle depends on the reliability of its numerous components. Failure data from an Australian automobile manufacturer have been analyzed in this paper and a distribution to represent the failure data has been sought. Cost models for honoring a two-year/50,000 km warranty have been developed. As failed components have been replaced with new ones, the process has been modeled as a renewal. Numerical methods have been used to solve the renewal equation. Both in-warranty and post-warranty claims have been considered and models have been developed for each case. The cost of maintaining a two-year warranty has then been compared with the cost of extended warranties of three and five years

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