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Continuance in online participation following the compromise of older adults’ identity information: a literature review
Journal article   Peer reviewed

Continuance in online participation following the compromise of older adults’ identity information: a literature review

Judith Watson, Paul M Salmon, David Lacey and Don Kerr
Theoretical Issues in Ergonomics Science, Vol.19(6), pp.637-657
2018
url
https://doi.org/10.1080/1463922X.2018.1432714View
Published Version

Abstract

identity theft Internet older adults online behaviour systems ergonomics approach
This paper presents findings from a literature review on older adults continued use of the Internet following an identity theft incident. Globally, identity theft is increasing, statistics show that the number of older adults falling victim to identity theft is growing. Victims of identity theft suffer emotional, physical, psychological, and social problems; many change their behaviour as a result. The aim of the review was to examine literature to determine what is known regarding how older adults use the Internet and/or modify their online behaviour following an identity theft event. It was found that knowledge is lacking regarding the impact that identity theft events have on older adults' continuation of Internet use. Little research has been undertaken to understand the factors and interrelationships that contribute to the situation. The review highlights that a systems ergonomics approach should be considered as an appropriate framework to drive future research in this area. © 2018 Informa UK Limited, trading as Taylor & Francis Group

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