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Competitiveness attributes of a medical tourism destination: The case of South Korea with importance-performance analysis
Journal article   Peer reviewed

Competitiveness attributes of a medical tourism destination: The case of South Korea with importance-performance analysis

Maria Michelle V Junio, Jae H Kim and Timothy J Lee
Journal of Travel & Tourism Marketing, Vol.34(4), pp.444-460
2017
url
https://doi.org/10.1080/10548408.2016.1182454View
Published Version

Abstract

destination attributes IPA medical tourism medical treatments and services South Korea
This study aims to explore the importance and performance of medical tourism destination competitiveness (TDC). The aims were achieved by collecting empirical data on the perceptions of stakeholders in the medical tourism industry in South Korea. Results from the importance-performance analysis (IPA) revealed that medical TDC is primarily influenced by medical treatments and services, destination attributes, and tourism-specific factors. This study not only enhances tourism literature, but also contributes significantly to the existing literature on competitiveness. The study provides useful marketing insights for medical tourism suppliers in South Korea and countries in similar situations with the relevant industry.

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Domestic collaboration
International collaboration
Web Of Science research areas
Hospitality, Leisure, Sport & Tourism
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