Cognitive work analysis and design: Current practice and future practitioner requirements

Gemma J M Read; Paul M Salmon; M G Lenne

doi:10.1080/1463922X.2014.930935

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Cognitive work analysis and design: Current practice and future practitioner requirements

Journal article

Peer reviewed

Cognitive work analysis and design: Current practice and future practitioner requirements

Gemma J M Read, Paul M Salmon and M G Lenne

Theoretical Issues in Ergonomics Science, Vol.16(2), pp.154-173

2015

DOI: https://doi.org/10.1080/1463922X.2014.930935

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Abstract

cognitive work analysis

design processes

human factors integration

system design

systems analysis

Cognitive work analysis (CWA) is a unique analytical framework which provides analysis information to inform system design. However, the literature describing CWA applications indicates that its use in design is not straightforward. An online survey was used to gather information from CWA practitioners about how they have used CWA in design applications and to gather their views and attitudes on aspects of CWA and design. The survey found that there was no typical means of using the outputs of CWA within design processes across survey respondents. Over half of the respondents indicated that there is a need for an additional approach or method to enhance the contribution of CWA to design. It is concluded that the field could benefit from the development of an additional design approach, with associated guidance, to assist in using the outputs of CWA in design processes.

Details

Title: Cognitive work analysis and design: Current practice and future practitioner requirements
Authors: Gemma J M Read (Author) - Monash University
Paul M Salmon (Author) - University of the Sunshine Coast - Faculty of Arts and Business
M G Lenne (Author) - Monash University
Publication details: Theoretical Issues in Ergonomics Science, Vol.16(2), pp.154-173
Publisher: Taylor & Francis Ltd.
Date published: 2015
DOI: 10.1080/1463922X.2014.930935
ISSN: 1463-922X
Organisation Unit: Centre for Human Factors and Systems Science; University of the Sunshine Coast, Queensland; School of Health - Psychology; School of Law and Society
Language: English
Record Identifier: 99448731902621
Output Type: Journal article

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Collaboration types: Domestic collaboration
Web Of Science research areas: Ergonomics