Logo image
Back
Celebrating adversity: Inter-organizational dependence and public sector performance reporting in the Australian Federal Police
Journal article   Peer reviewed

Celebrating adversity: Inter-organizational dependence and public sector performance reporting in the Australian Federal Police

David Lacey, S Cuganesan, S Goode and K Jacobs
Public Administration, Vol.90(2), pp.393-411
2012
DOI: https://doi.org/10.1111/j.1467-9299.2011.01964.x
url
https://doi.org/10.1111/j.1467-9299.2011.01964.xView
Published Version

Abstract

organizational framework performance assessment police force public sector stakeholder Australia
Many aspects of public policy delivery involve complex networks rather than independent agencies. Yet little work has been done to understand the nature of performance measurements in settings where the performance of one agency is heavily dependent on the activities of other agencies. The issue of dependence has implications for operational and reputational risks. Our case study is focused on performance reporting by the Australian Federal Police (AFP). Our findings indicate that performance reporting remains heavily focused on input and process measures with relatively few output or outcome measures. Contrary to expectation, the AFP did not claim credit for success and attribute poor performance to other stakeholders. However, a higher than expected proportion of the dependent performance measures were positively framed. © 2011 The Authors. Public Administration © 2011 Blackwell Publishing Ltd.

Details

Metrics

4 File views/ downloads
692 Record Views
13 Times Cited - Web of Science

InCites Highlights

These are selected metrics from InCites Benchmarking & Analytics tool, related to this output

Collaboration types
Domestic collaboration
Web Of Science research areas
Political Science
Public Administration
Logo image