Journal article
Causes of disruption to franchise operations
Journal of Business Research, Vol.54(3), pp.227-234
2001
Abstract
In this paper, factors that disrupt the operations of a franchisor are examined. Two variables, franchise disputes and franchised outlet conversions, proxy for franchise disruption. This study investigates two possible causes of disruption to the franchise: lack of franchisor support and stage of franchise life cycle. Data obtained from a survey of the population of Australian franchisors in 1998 are analyzed using structural equation modeling (SEM: Amos). The analysis concludes that the provision of support services to franchisees is not a significant cause of system disruption. However, the stage of life cycle development is significant with older and larger franchises experiencing greater levels of disruption. © 2001 Elsevier Science Inc.
Details
- Title
- Causes of disruption to franchise operations
- Authors
- Lorelle Frazer (Author) - University of Queensland
- Publication details
- Journal of Business Research, Vol.54(3), pp.227-234
- Publisher
- Elsevier Inc.
- Date published
- 2001
- DOI
- 10.1016/S0148-2963(00)00118-1
- ISSN
- 0148-2963
- Organisation Unit
- School of Business and Creative Industries; University of the Sunshine Coast, Queensland; USC Business School - Legacy
- Language
- English
- Record Identifier
- 99450434802621
- Output Type
- Journal article
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