Applying the prompt questions from the Cognitive Work Analysis Design Toolkit: a demonstration in rail level crossing design

Gemma J M Read; Paul M Salmon; Michael G Lenne; Neville A Stanton; Christine M Mulvihill; Kristie L Young

doi:10.1080/1463922X.2016.1143987

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Applying the prompt questions from the Cognitive Work Analysis Design Toolkit: a demonstration in rail level crossing design

Journal article

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Applying the prompt questions from the Cognitive Work Analysis Design Toolkit: a demonstration in rail level crossing design

Gemma J M Read, Paul M Salmon, Michael G Lenne, Neville A Stanton, Christine M Mulvihill and Kristie L Young

Theoretical Issues in Ergonomics Science, Vol.17(4), pp.354-375

2016

DOI: https://doi.org/10.1080/1463922X.2016.1143987

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Abstract

sociotechnical systems theory

cognitive work analysis

system design

insight

rail level crossings

Accidents at rail level crossings (RLXs) represent an important public safety concern. Traditional approaches to RLX safety have focused on the implementation of technology such as warnings and barriers to control road user behaviour. However, as RLXs are complex sociotechnical systems, there is a need to apply systems-based approaches to analysis and design within this domain. This will enable road and rail stakeholders to develop innovative design solutions which are appropriate for the complexity of the domain, including adaptability to future changes in a dynamic transport environment. This paper describes the use of one aspect of a systems thinking-based design toolkit to prompt design insights following the application of the cognitive work analysis framework to RLXs. The process resulted in the identification of design insights for use in a participatory design process and supported the research team to consider the principles of sociotechnical systems theory.

Details

Title: Applying the prompt questions from the Cognitive Work Analysis Design Toolkit: a demonstration in rail level crossing design
Authors: Gemma J M Read (Author) - University of the Sunshine Coast - Faculty of Arts, Business and Law
Paul M Salmon (Author) - University of the Sunshine Coast - Faculty of Arts, Business and Law
Michael G Lenne (Author) - Monash University
Neville A Stanton (Author) - University of Southampton, United Kingdom
Christine M Mulvihill (Author) - Monash University
Kristie L Young (Author) - Monash University
Publication details: Theoretical Issues in Ergonomics Science, Vol.17(4), pp.354-375
Publisher: Taylor & Francis Ltd.
Date published: 2016
DOI: 10.1080/1463922X.2016.1143987
ISSN: 1463-922X
Grants: A new complex systems approach to road trauma: Applying systems thinking to the fatal five, FT140100681, Australian Research Council (Australia, Canberra) - ARC
Application of contemporary systems-based methods to reduce trauma at rail level crossings, LP100200387, Australian Research Council (Australia, Canberra) - ARC
Organisation Unit: Centre for Human Factors and Systems Science; School of Health - Psychology; School of Law and Society
Language: English
Record Identifier: 99449949202621
Output Type: Journal article

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Collaboration types: Domestic collaboration; International collaboration
Web Of Science research areas: Ergonomics