A structured approach to the strategies analysis phase of cognitive work analysis

Miranda Cornelissen; Paul M Salmon; D P Jenkins; Michael G Lenne

doi:10.1080/1463922X.2012.668973

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A structured approach to the strategies analysis phase of cognitive work analysis

Journal article

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A structured approach to the strategies analysis phase of cognitive work analysis

Miranda Cornelissen, Paul M Salmon, D P Jenkins and Michael G Lenne

Theoretical Issues in Ergonomics Science, Vol.14(6), pp.546-564

2013

DOI: https://doi.org/10.1080/1463922X.2012.668973

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Abstract

cognitive work analysis

strategies analysis

adaptive capacity

unanticipated events

resilience

performance variability

Cognitive work analysis is a widely applied method within Ergonomics. To date applications have primarily focused on the first two stages of the method - Work Domain Analysis and Control Task Analysis. Compared to the initial stages, the latter stages have been relatively neglected and are consequently not as well developed methodologically. This paper proposes a new approach for the third phase, strategies analysis, which builds upon the output of the earlier phases and provides a formative structured method for identifying potential strategies to complete control tasks. An Apple iPod is used to exemplify and evaluate the proposed approach. Future directions include validation of the approach with more complex systems.

Details

Title: A structured approach to the strategies analysis phase of cognitive work analysis
Authors: Miranda Cornelissen (Author) - Monash University
Paul M Salmon (Author) - Monash University
D P Jenkins (Author) - Sociotechnic Solutions, United Kingdom
Michael G Lenne (Author) - Monash University
Publication details: Theoretical Issues in Ergonomics Science, Vol.14(6), pp.546-564
Publisher: Taylor & Francis Ltd.
Date published: 2013
DOI: 10.1080/1463922X.2012.668973
ISSN: 1463-922X
Organisation Unit: Centre for Human Factors and Systems Science; University of the Sunshine Coast, Queensland; School of Law and Society
Language: English
Record Identifier: 99450282802621
Output Type: Journal article

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Collaboration types: International collaboration
Web Of Science research areas: Ergonomics