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A qualitative case study of the adoption and use of an agricultural decision support system in the Australian cotton industry: The socio-technical view
Journal article   Peer reviewed

A qualitative case study of the adoption and use of an agricultural decision support system in the Australian cotton industry: The socio-technical view

D Mackrell, Don Kerr and Liisa von Hellens
Decision Support Systems, Vol.47(2), pp.143-153
2009
url
https://doi.org/10.1016/j.dss.2009.02.004View
Published Version

Abstract

decision support systems farm management cotton Australia qualitative case study diffusion theory structurational model of technology socio-technical implementation
In response to the call for research that considers the human as well as the technical aspects of information systems implementation, the authors report on an interpretive case study which explores the adoption and use of an agricultural decision support system (DSS) CottonLOGIC in the Australian cotton industry. The study was informed through the innovation-decision model by Rogers and the technology-in-practice model by Orlikowski using a socio-technical approach. It was found that participants who achieved a high level of implementation success were reflexive and resourceful in adapting the technology to their changing needs, often in ways unanticipated by DSS builders.

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Domestic collaboration
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Computer Science, Artificial Intelligence
Computer Science, Information Systems
Operations Research & Management Science

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