A methodology to develop awareness in computer supported collaborative work using policies

Amir Talaei-Khoei; Suchada Vichitvanichphong; Terje Solvoll; Pradeep Ray; Amir H Ghapanchi

doi:10.1016/j.jcss.2014.03.003

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A methodology to develop awareness in computer supported collaborative work using policies

Journal article

Open access

Peer reviewed

A methodology to develop awareness in computer supported collaborative work using policies

Amir Talaei-Khoei, Suchada Vichitvanichphong, Terje Solvoll, Pradeep Ray and Amir H Ghapanchi

Journal of Computer and System Sciences, Vol.80(7), pp.1323-1338

2014

DOI: https://doi.org/10.1016/j.jcss.2014.03.003

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Abstract

computer supported cooperative work

awareness

intelligent agents

policy

Cooperation is significantly influenced by participants' awareness of relevant information. The objective of this paper is to propose a methodology to design and develop applications that assist individuals to identify their awareness. Through extending Cooperative management Methodology for Enterprise Networks (CoMEN), this article introduces Policy-based Awareness Management (PAM) - a software engineering methodology that proposes the use of existing policy rules as a source to identify awareness. The methodology has been built on the logic of general awareness, and implements Directory Enabled Networks (DEN) policy structure. The contribution of the paper is illustrated through the wireless communication system at a hospital in Norway. We conclude that theory of General Awareness and in particular PAM as an extension of CoMEN, is effective to identify relevant information for agents.

Details

Title: A methodology to develop awareness in computer supported collaborative work using policies
Authors: Amir Talaei-Khoei (Author) - University of Technology Sydney
Suchada Vichitvanichphong (Author) - University of the Sunshine Coast - Faculty of Arts and Business
Terje Solvoll (Author) - University Hospital of North Norway, Norway
Pradeep Ray (Author) - University of New South Wales
Amir H Ghapanchi (Author) - Griffith University
Publication details: Journal of Computer and System Sciences, Vol.80(7), pp.1323-1338
Publisher: Academic Press
Date published: 2014
DOI: 10.1016/j.jcss.2014.03.003
ISSN: 0022-0000
Organisation Unit: University of the Sunshine Coast, Queensland; USC Business School - Legacy
Language: English
Record Identifier: 99450062702621
Output Type: Journal article

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Collaboration types: Domestic collaboration; International collaboration
Web Of Science research areas: Computer Science, Hardware & Architecture; Computer Science, Theory & Methods