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Published VersionCC BY V4.0, Open Access
Journal article
A Scale to Measure Destination Social Responsibility Perceived by Residents and Government
International Journal of Tourism Research, Vol.27(4), pp.1-16
2025
Appears in UniSC Supported Open Access Outputs
Abstract
With a growing emphasis on responsible destination management and sustainable tourism, the tourism sector recognizes the need to measure destination social responsibility (DSR), which reflects the collective efforts of multiple stakeholders to fulfill social responsibilities at the entire destination level. Although academic interest in DSR studies has steadily increased, the mul-tidimensional nature of DSR is often simplified into a single dimension, assessed utilizing CSR measures, or measured as DSR perceived by a single stakeholder group. A comprehensive DSR scale capturing both residents' and government perceptions, however, remains undeveloped. This study develops a 21-item DSR scale perceived by residents and government, identifying four key dimensions—governance, economic, environmental, and cooperative responsibilities. This scale enables destination managers to evaluate their overall DSR performance, including specific domains and related attributes, while also serving as a tool to identify gaps in DSR practices.
Details
- Title
- A Scale to Measure Destination Social Responsibility Perceived by Residents and Government
- Authors
- Yuan Lee (Author) - Silla UniversityBishnu Sharma (Author) - University of the Sunshine Coast, Queensland, School of Business and Creative IndustriesAaron Tham (Corresponding Author) - University of the Sunshine Coast, Queensland, Indigenous and Transcultural Research Centre
- Publication details
- International Journal of Tourism Research, Vol.27(4), pp.1-16
- Publisher
- John Wiley & Sons Ltd.
- Date published
- 2025
- DOI
- 10.1002/jtr.70084
- ISSN
- 1522-1970; 1099-2340
- Copyright note
- © 2025 The Author(s). International Journal of Tourism Research published by John Wiley & Sons Ltd. This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.
- Data Availability
- Research data are not shared.
- Organisation Unit
- School of Business and Creative Industries; Indigenous and Transcultural Research Centre
- Language
- English
- Record Identifier
- 991140806002621
- Output Type
- Journal article
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