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The Student Success Project : Helping students at-risk of failing or leaving a unit - a work in progress
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The Student Success Project : Helping students at-risk of failing or leaving a unit - a work in progress

Margot E Duncan and Karen J Nelson
Proceedings of the 11th Pacific Rim First Year in Higher Education Conference, pp.1-3
Pacific Rim First Year in Higher Education (FYHE) Conference: an apple for the learner : celebrating the first year experience, 11th (Hobart, Australia, 30-Jun-2008–02-Jul-2008)
Queensland University of Technology
2008
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Abstract

Education Systems Specialist Studies in Education Other Education first-year student support attrition transition at-risk HERN
In Semester 1 2007, a Monitoring Student Engagement study, conducted as part of the Enhancing Transition at Queensland University of Technology (ET@QUT) Project and extending earlier work in the Project by Arora (2006), aimed at mapping the processes and resources used at that time to identify, monitor and manage students in their first year who were at risk of leaving QUT (Shaw, 2007). This identified a lack of documentation of the processes and resources used and revealed an ad-hoc rather than holistic and systematic approach to monitoring student engagement. One of Shaw's recommendations was to: "To introduce a centralised case management approach to student engagement" (p. 14). That provided the genesis for the Student Success Project that is being reported on here. The aim of the Student Success Project is to trial, evaluate and ultimately establish holistic and systematic ways of helping students who appear to be at-risk of failing or withdrawing from a unit to persist and succeed. Students are profiled as being at-risk if they are absent from more than 2 tutorials in a row without contacting their tutor or if they fail to submit their first assignment. A Project Officer makes personal contact with these students to suggest ways they can get further assistance depending on their situation.

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