Conference presentation
The Influence of Sustainability Performance Management Practices on Organisational Performance
Accounting & Finance Association of Australia and New Zealand (AFAANZ) Conference, 2010 (Christchurch, New Zealand, 04-Jul-2010–06-Jul-2010)
Accounting and Finance Association of Australia and New Zealand
2010
Abstract
This paper investigates the key sustainability performance management factors used by Australian Companies and their association with organisational performance. The study found that there were seven key factors related to sustainability performance - environmental practices, new product innovation, customer acquisition and retention, information systems capability, employee welfare and community engagement, operational profitability, and organisational profitability. In relation to organisational performance, the combination of factors relating to environmental practices, new product innovation, customer acquisition and retention, and information systems capability would appear to generate sales of new products. The factors of environmental practices, information systems capability, and employee welfare and community engagement appear to have considerable influence on environmental budget allocations. Furthermore, the factors of customer acquisition and retention, employee welfare and community engagement, and organisational profitability would appear to be important in maintaining customer satisfaction, whilst information systems capability together with employee welfare and community engagement also appeared to be important in maintaining employee satisfaction.
Details
- Title
- The Influence of Sustainability Performance Management Practices on Organisational Performance
- Authors
- David Gadenne (Author) - University of the Sunshine Coast - Faculty of BusinessJohn Sands (Author) - University of the Sunshine Coast - Faculty of Business
- Conference details
- Accounting & Finance Association of Australia and New Zealand (AFAANZ) Conference, 2010 (Christchurch, New Zealand, 04-Jul-2010–06-Jul-2010)
- Publisher
- Accounting and Finance Association of Australia and New Zealand
- Date published
- 2010
- Copyright note
- Copyright © 2010 The Authors. Reproduced with permission of the copyright holder.
- Organisation Unit
- University of the Sunshine Coast, Queensland; USC Business School - Legacy
- Language
- English
- Record Identifier
- 99449617702621
- Output Type
- Conference presentation
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