Logo image
Negotiating over the internet: A cross-cultural experience
Conference presentation

Negotiating over the internet: A cross-cultural experience

R J Volkema and Cheryl J Rivers
Proceedings of the 2005 Eastern Academy of Management International Meeting
Managing in a global economy XI: Business and Societal Transformations: Challenges and Opportunities for Economies on the Move, 2005 (Cape Town, South Africa, 26-Jun-2005–30-Jun-2005)
Eastern Academy of Management
2005

Abstract

Business and Management Internet negotiation
An increasing number of business schools are offering courses on negotiation and conflict management, recognizing the important role that negotiation plays in business. At the same time, electronic mail and other telecommunications media are being used with increasing frequency in organizational negotiations. This paper describes a classroom exercise in which students from the United States negotiated with students from Australia, using only email as the communicating medium. The paper describes the results of those negotiations, including lessons learned by students and instructors seeking to offer skill-building experiences involving a medium with modest information richness in an international (cross-cultural) environment.

Details

Metrics

1 File views/ downloads
806 Record Views
Logo image