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Becoming a smart organisation: Building staff and institutional capability
Conference presentation   Open access

Becoming a smart organisation: Building staff and institutional capability

Sandra Jeffries
Tertiary Education Management Conference (TEMC): Leading locally, competing globally, 2015 (Wollongong, Australia, 30-Aug-2015–02-Sep-2015)
Association for Tertiary Education Management
2015
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https://www.temc.org.au/View
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Abstract

Library and Information Studies University of the Sunshine Coast Information Management Services Unit Information Management Strategy Framework business processes organizational planning strategic priorities records management action plan team culture policy development
The University of the Sunshine Coast created an information management unit in 2014 from a number of separate records management and other information related roles. The unit's purpose was to provide coordinated, holistic information management advice and services to University staff. The intent was to leverage existing networks, avoid duplication of effort and focus on value rather than compliance. This presentation outlines the rationale for the unit's creation, the implications for staff roles, the effects on business processes and services, and the positive impacts the unit has had on organizational planning and staff behavior.

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