Conference paper
The Elephant in the Room: Normal Performance and Accident Analysis
Proceedings of the 17th International Conference on Human-Computer Interaction, pp.275-285
International Conference on Human-Computer Interaction (HCI International), 17th (Los Angeles, United States, 02-Aug-2015–07-Aug-2015)
Lecture Notes in Computer Science (LNCS), 9174, Springer International Publishing
2015
Abstract
Accidents, accident causation, and accident prevention remain key themes within human factors and ergonomics research efforts worldwide. Accordingly, there are a range of well-developed models of accident causation and various methodologies to support accident analysis efforts. State of the art models propose a number of features of accident causation that go beyond operator errors and failed defenses. Once such feature now widely accepted is the notion that 'normal performance' plays a role in accidents; that is everyday behaviors not deemed to be errors or failures at the time of occurrence, are implicated in causal networks. Despite this, it is questionable whether our accident analysis methodologies are equipped to identify normal performance and its role in accidents. This paper examines this, reviewing current state of the art accident analysis methods along with their previous applications. It is concluded that, of the three methods reviewed, only one (Accimap) is currently capable of considering normal performance (at least without reclassifying it as a failure or error of some sort). The implications for accident analysis methodologies and practice are discussed and future methodological requirements are articulated.
Details
- Title
- The Elephant in the Room: Normal Performance and Accident Analysis
- Authors
- Paul M Salmon (Author) - University of the Sunshine Coast - Faculty of Arts and BusinessNatassia Goode (Author) - University of the Sunshine Coast - Faculty of Arts and BusinessErin Stevens (Author) - University of the Sunshine Coast - Faculty of Arts and BusinessGuy H Walker (Author) - Heriot-Watt University, United KingdomNeville A Stanton (Author) - University of Southampton, United Kingdom
- Contributors
- Don Harris (Editor)
- Publication details
- Proceedings of the 17th International Conference on Human-Computer Interaction, pp.275-285
- Conference details
- International Conference on Human-Computer Interaction (HCI International), 17th (Los Angeles, United States, 02-Aug-2015–07-Aug-2015)
- Series
- Lecture Notes in Computer Science (LNCS); 9174
- Publisher
- Springer International Publishing
- Date published
- 2015
- DOI
- 10.1007/978-3-319-20373-7_26
- Organisation Unit
- Centre for Human Factors and Systems Science; University of the Sunshine Coast, Queensland; School of Law and Society
- Language
- English
- Record Identifier
- 99449824002621
- Output Type
- Conference paper
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