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Sustainable Assessment Practices: Improving marketing effectiveness and quality
Conference paper   Open access   Peer reviewed

Sustainable Assessment Practices: Improving marketing effectiveness and quality

Meredith A Lawley, Justin Debuse and Vikki Schaffer
Proceedings of the 2009 Australian and New Zealand Marketing Academy Conference, pp.1-7
Australian & New Zealand Marketing Academy Conference (ANZMAC), 2009 (Melbourne, Australia, 30-Nov-2009–02-Dec-2009)
Australian and New Zealand Marketing Academy (ANZMAC)
2009
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Abstract

Marketing assessment feedback quality sustainability
Timely, constructive feedback on assessment is critically important to students and yet is increasingly difficult for time-poor academics to consistently provide. This paper outlines the development of a computer-based marking tool, SuperMarkIt (SMI), through five action research cycles, including data from three evaluations by students and one survey of educators, as well as seminars and workshops. Results support the improvements in sustainability achieved by using SuperMarkIt. Socially, students report improved feedback quality in terms of timeliness, legibility, constructiveness, personalisation and detail. Economically, academics report significant savings in workload. Environmentally, SuperMarkIt reduces reliance on paper as well as reducing travel required to submit and collect hard copy assessments. Continued development of SuperMarkIt focuses on improving aspects related to technology adoption.

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