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Support for Frontline Staff in Rural Aged Care: Making Telehealth a Successful Model
Conference paper   Open access   Peer reviewed

Support for Frontline Staff in Rural Aged Care: Making Telehealth a Successful Model

Alison Craswell and Karen Watson
Health. Innovation. Community: Engage. Disrupt. Transform - Papers from the 29th Australasian Institute of Digital Health’s Health Innovation Community (HIC2025) Conference , Vol.333, pp.20-23
Australasian Institute of Digital Health’s Health Innovation Community (HIC) Conference, 29th (Melbourne, Australia, 18-Aug-2025–20-Aug-2025)
Studies in Health Technology and Informatics , 333, IOS Press
2025
PMID: 41235486
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SHTI-333-SHTI251569176.92 kBDownloadView
Published Version Open Access CC BY-NC V4.0
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https://doi.org/10.3233/SHTI251569View
Published Version Open CC BY-NC V4.0

Abstract

nurse practitioner model of care hybrid model of clinical support residential aged care older adults telehealth implementation science
Nurse practitioners have the clinical capability to support healthcare delivery services in geographically isolated communities and readily demonstrate a cost-effective, safe and competent alternate model of primary care for older adults. Despite carefully evaluating the pre-implementation context, recruitment challenges resulted in the ability for only one nurse practitioner to provide a telehealth support model. Guard rails to practise in the setting, necessary within the current profile of rural aged care and government policy flux, resulted in poor engagement and use of the provided advanced practice support. 'Grow your own' strategies are recommended as one potential solution.

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