Conference paper
Stakeholder Engagement in Tourism Planning: Towards a Theoretical Understanding
Proceedings from the 2006 Council for Australian University Tourism and Hospitality Education Conference, pp.1436-1448
Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference: To the City and Beyond, 2006 (Melbourne, Australia, 06-Feb-2006–09-Feb-2006)
Council for Australasian University Tourism and Hospitality Education
2006
Abstract
Hall (2000) has emphasized the importance of processes and relationships in tourism planning. This is particularly important when proposed tourism developments are controversialand conflict ensues. However, while there has been much attention to conflict resolution in the field of resource management and conservation, the tourism planning literature has been paid little attention to the nature of conflict and how it can be resolved. When it has done so it tends to see conflict in terms of stakeholder self-interests and the resolution of conflict in terms of negotiation around those self-interests. However, Hall (2000) has suggested that such interestbased approaches work best when there are few parties involved, when the focal conflictinvolved a single issue, site or project and where deep-seated value or philosophical differences are not involved. This paper reports on a detailed analysis of a very complex tourism development conflict that occurred in the late 1990s in Victoria Australia. It involved a proposal to develop tourism infrastructure in national parks through a concession arrangement. While the outcomes of the conflict that arose were not satisfactory to any of the parties involved, a number of lessons can be learned from the case that adds to our understanding of conflict and conflict resolution in the context of tourism planning. The primary lessons focused on here concern the nature of the stakeholder engagement process and the role of self interest in that engagement..
Details
- Title
- Stakeholder Engagement in Tourism Planning: Towards a Theoretical Understanding
- Authors
- David John Foster (Author) - University of the Sunshine Coast - Faculty of Business
- Contributors
- G B O'Mahony (Editor)P A Whitelaw (Editor)
- Publication details
- Proceedings from the 2006 Council for Australian University Tourism and Hospitality Education Conference, pp.1436-1448
- Conference details
- Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference: To the City and Beyond, 2006 (Melbourne, Australia, 06-Feb-2006–09-Feb-2006)
- Publisher
- Council for Australasian University Tourism and Hospitality Education
- Date published
- 2006
- ISBN
- 0975058517
- Copyright note
- Copyright © 2006 The School of Hospitality, Tourism and Marketing Victoria University. Reproduced here in accordance with the publishers copyright policy.
- Organisation Unit
- University of the Sunshine Coast, Queensland
- Language
- English
- Record Identifier
- 99449849502621
- Output Type
- Conference paper
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