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Setting the standard: a systems approach to the design and evaluation of safety standards
Conference paper   Peer reviewed

Setting the standard: a systems approach to the design and evaluation of safety standards

Anthony W Carden, Paul M Salmon and Natassia Goode
Proceedings from Contemporary Ergonomics & Human Factors 2017, pp.288-295
Ergonomics and Human Factors Annual Conference (Daventry, United Kingdom, 25-Apr-2017–27-Apr-2017)
Chartered Institute of Ergonomics & Human Factors
2017

Abstract

Design Practice and Management work domain analysis safety standards systems thinking regulation
In 2003, adventure activity providers in Victoria, Australia, began to develop a set of common operating standards. The resulting Victorian Adventure Activity Standards became a model for similar standards in other Australian states. However, the development process lacked systematic rigour. This article argues that sociotechnical systems theory methods are suited to safety standard design and evaluation. A Work Domain Analysis revealed system weaknesses along with potential avenues for modifying and optimising the standards. Potential improvements and broader implications are discussed.

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