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Redundancy in interface design and its impact on intuitive use of a product in older users
Conference paper   Peer reviewed

Redundancy in interface design and its impact on intuitive use of a product in older users

Raghavendra R Gudur, A Blackler, V Popovic and Doug P Mahar
Proceedings of the 2009 International Association of Societies of Design Research Conference, pp.1-10
International Association of Societies of Design Research (IASDR) Conference: Rigor and Relevance in Design, 2009 (Coex, Seoul, 18-Oct-2009–22-Oct-2009)
Korean Design Centre
2009

Abstract

Design Practice and Management intuitive use ageing usability cognition interface design design
Many older adults have difficulty using modern consumer products due to their complexity both in terms of functionality and interface design. It has been observed that older people also have more problems learning new systems. It was hypothesised that designing technological products that are more intuitive for older people to use can solve this problem. An intuitive interface allows a user's to employ prior knowledge, thus minimizing the learning needed for effective interaction. This paper discusses an experiment investigating the effectiveness of redundancy in interface design. The primary objective of this experiment was to find out if using more than one modality for a product's interface improves the speed and intuitiveness of interactions for older adults. Preliminary analysis showed strong correlation between technology familiarity and time on tasks, but redundancy in interface design improved speed and accuracy of use only for participants with moderate to high technology familiarity.

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