Performance variability: Black and white or shades of grey?

M Cornelissen; Paul M Salmon; Roderick McClure; Neville A Stanton

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Performance variability: Black and white or shades of grey?

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Performance variability: Black and white or shades of grey?

M Cornelissen, Paul M Salmon, Roderick McClure and Neville A Stanton

Proceedings of the 5th Resilience Engineering International Symposium, pp.1-8

Resilience Engineering International Symposium: Managing Trade-Offs, 5th (Soesterberg, Netherlands, 25-Jun-2013–27-Jun-2013)

Resilience Engineering Association

2013

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Abstract

Automotive Engineering

Road transport is a complex sociotechnical system prone to performance variability. Unfortunately, performance variability of road users is not well understood and methods do not provide sufficient means to provide understanding and manage performance variability in complex systems appropriately. This article demonstrates how this gap can be addressed using Cognitive Work Analysis and the recently purposefully developed Strategies Analysis Diagram. It is demonstrated how application in road transport provides understanding of performance variability. It outlines that even if system constraints are similar for all road users, road users can and will engage in different behavior and this is induced by their own characteristics and interaction with infrastructure, environment and other road users. It is further demonstrated how Cognitive Work Analysis and the Strategies Analysis Diagram can be used to evaluate behavior induced by new intersection designs before these are build in the real world. Such understanding can then be used to adequately manage performance variability.

Details

Title: Performance variability: Black and white or shades of grey?
Authors: M Cornelissen (Author) - Monash University
Paul M Salmon (Author) - University of the Sunshine Coast - Faculty of Arts and Business
Roderick McClure (Author) - Monash University
Neville A Stanton (Author) - University of Southampton, United Kingdom
Publication details: Proceedings of the 5th Resilience Engineering International Symposium, pp.1-8
Conference details: Resilience Engineering International Symposium: Managing Trade-Offs, 5th (Soesterberg, Netherlands, 25-Jun-2013–27-Jun-2013)
Publisher: Resilience Engineering Association
Date published: 2013
Organisation Unit: Centre for Human Factors and Systems Science; University of the Sunshine Coast, Queensland; School of Law and Society
Language: English
Record Identifier: 99448854602621
Output Type: Conference paper

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