Perceptions of the adoption of Clinical Decision Support Systems in the Saudi Healthcare Sector

Soliman Aljarboa; Shah J Miah; Don Kerr

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Perceptions of the adoption of Clinical Decision Support Systems in the Saudi Healthcare Sector

Conference paper

Open access

Peer reviewed

Perceptions of the adoption of Clinical Decision Support Systems in the Saudi Healthcare Sector

Soliman Aljarboa, Shah J Miah and Don Kerr

Proceedings of the 24th Asia-Pacific Decision Science Institute International Conference (APDSI), pp.42-53

Asia-Pacific Decision Science Institute International Conference (APDSI), 24th (Brisbane, Australia, 15-Jul-2019–18-Jul-2019)

Asia Pacific Decision Sciences Institute

2019

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Abstract

Information Systems

CDSS adoption

Saudi Arabia

healthcare practitioners

Existing Clinical Decision Support Systems (CDSS) research have been focused on technological aspects. The adoption of CDSS remains poorly understood, due to the dependence of diverse CDSS technologies and their uses on decision-maker oriented factors. Understanding these user factors is of paramount interests for developing country contexts, such as Saudi Arabia, where cultural attitudes and norms can impact technology adoption. The study explores on perceptions of CDSS adoption in the healthcare sectors of Saudi Arabia. We conducted a qualitative study to reveal perceptions on CDSS use and adoption using semi-structured interview techniques to collect data from nine medical practitioners who are currently working in the Saudi healthcare sector. The findings are informed through the unified theory of adoption and use of technology (UTAUT) framework for their better meanings and representations. The findings suggested five determinants that affect the intention to use and actual use of CDSS: (1) performance expectancy; (2) effort expectancy; (3) facilitating conditions; (4) diagnostic accuracy; and (5) patient confidence. Patient confidence and diagnostic accuracy were two new determinants of CDSS acceptability not represented in previous models. These findings contribute to understanding CDSS adoption in the Saudi Arabian context.

Details

Title: Perceptions of the adoption of Clinical Decision Support Systems in the Saudi Healthcare Sector
Authors: Soliman Aljarboa (Author) - Victoria University
Shah J Miah (Author) - Victoria University
Don Kerr (Author) - University of the Sunshine Coast
Contributors: Jacqueline Blake (Editor)
Shah J Miah (Editor)
Luke Houghton (Editor)
Don Kerr (Editor)
Publication details: Proceedings of the 24th Asia-Pacific Decision Science Institute International Conference (APDSI), pp.42-53
Conference details: Asia-Pacific Decision Science Institute International Conference (APDSI), 24th (Brisbane, Australia, 15-Jul-2019–18-Jul-2019)
Publisher: Asia Pacific Decision Sciences Institute
Date published: 2019
Organisation Unit: University of the Sunshine Coast, Queensland; USC Business School - Legacy; School of Science, Technology and Engineering
Language: English
Record Identifier: 99450946902621
Output Type: Conference paper

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