Conference paper
Making Tacit Knowledge Explicit: Designing An Export Trading Knowledge Portal
Proceedings of the 3rd International Conference on Qualitative Research in IT & IT in Qualitative Research, pp.148-162
International Conference on Qualitative Research in IT & IT in Qualitative Research (QualIT): Quality and Impact of Qualitative Research, 3rd (Brisbane, Australia, 27-Nov-2006–29-Nov-2006)
Griffith University, Institute for Integrated and Intelligent Systems
2006
Abstract
This paper investigates how tacit knowledge is made explicit in a predefined export trading knowledge domain. It also considers important aspects of portal design that support knowledge use, creation and renewal. This research looks at how a portal is designed to allow specified users to effectively use knowledge. A case study was conducted to examine the useful types of export trading knowledge involved in user interactions and portals features that support knowledge use. It was discovered that while a portal serves as a single-window entry-point to information resources, the use of communication tools to enable knowledge exchange amongst intended users and locating knowledge later is essential. Incorporating knowledge management practices is effective in a knowledge portal design as it can more effectively facilitate knowledge use, creation and renewal.
Details
- Title
- Making Tacit Knowledge Explicit: Designing An Export Trading Knowledge Portal
- Authors
- L Soon (Author) - Griffith UniversityDon Kerr (Author) - Griffith UniversityC Fraser (Author) - Griffith University
- Contributors
- A Ruth (Editor)
- Publication details
- Proceedings of the 3rd International Conference on Qualitative Research in IT & IT in Qualitative Research, pp.148-162
- Conference details
- International Conference on Qualitative Research in IT & IT in Qualitative Research (QualIT): Quality and Impact of Qualitative Research, 3rd (Brisbane, Australia, 27-Nov-2006–29-Nov-2006)
- Publisher
- Griffith University, Institute for Integrated and Intelligent Systems
- Date published
- 2006
- ISBN
- 1920952918
- Copyright note
- Copyright © 2006 Lisa Soon, Donald Kerr, Campbell Fraser. Reproduced here with kind permission of the author.
- Organisation Unit
- University of the Sunshine Coast, Queensland; USC Business School - Legacy
- Language
- English
- Record Identifier
- 99449677102621
- Output Type
- Conference paper
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