Key organizational elements for effective information and knowledge management

Karen J Nelson; Gregory T Timbrell; Jan C Recker

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Key organizational elements for effective information and knowledge management

Conference paper

Open access

Peer reviewed

Key organizational elements for effective information and knowledge management

Karen J Nelson, Gregory T Timbrell and Jan C Recker

Proceedings of the 20th Australasian Conference on Information Systems, pp.471-481

Australasian Conference on Information Systems (ACIS), 20th (Melbourne, Australia, 02-Dec-2009–04-Dec-2009)

Australasian Association for Information Systems (AAIS)

2009

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Abstract

Specialist Studies in Education

information and knowledge management

information systems

case study

organizational performance

Effective information and knowledge management (IKM) is critical to corporate success; yet, its actual establishment and management is not yet fully understood. We identify ten organizational elements that need to be addressed to ensure the effective implementation and maintenance of information and knowledge management within organizations. We define these elements and provide key characterizations. We then discuss a case study that describes the implementation of an information system (designed to support IKM) in a medical supplies organization. We apply the framework of organizational elements in our analysis to uncover the enablers and barriers in this systems implementation project. Our analysis suggests that taking the ten organizational elements into consideration when implementing information systems will assist practitioners in managing information and knowledge processes more effectively and efficiently. We discuss implications for future research.

Details

Title: Key organizational elements for effective information and knowledge management
Authors: Karen J Nelson (Author) - Queensland University of Technology
Gregory T Timbrell (Author) - Queensland University of Technology
Jan C Recker (Author) - Queensland University of Technology
Publication details: Proceedings of the 20th Australasian Conference on Information Systems, pp.471-481
Conference details: Australasian Conference on Information Systems (ACIS), 20th (Melbourne, Australia, 02-Dec-2009–04-Dec-2009)
Publisher: Australasian Association for Information Systems (AAIS)
Date published: 2009
Organisation Unit: University of the Sunshine Coast, Queensland; Office of the Pro Vice-Chancellor (Students)
Language: English
Record Identifier: 99449035702621
Output Type: Conference paper

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