Conference paper
Evaluating Public Library Community Engagement and Impact for Sustainable Information Services
Sustainable Digital Communities, pp.579-587
International Conference on Sustainable Digital Communities, iConference, 15th (Boras, Sweden, 23-Mar-2020 - 26-Mar-2020)
Lecture Notes in Computer Science, 12051, Springer
2020
Abstract
Public libraries have always had a pivotal function within the community. However, libraries are undergoing rapid changes, as are many industries in a globalised world. Therefore they need to re-evaluate their operations and services to provide for the changing needs of their users. In this paper, we describe a pilot study underway that measures the engagement and impact of two library programs/services for young children and their families – Giggle and Wiggle, and Story Time – that are offered by the Australian Capital Territory (ACT) Libraries in Canberra, Australia. Exploring the impact of these services will help in understanding the factors that ensure the sustainability of public libraries and their engagement with the communities they serve. These factors will focus on four key domains as have been identified from the literature: the educational, social, cultural, and economic impact these programs have on their communities. The findings of this study are expected to generate some practical strategies that public libraries can adopt to maximise community impact and engagement.
Details
- Title
- Evaluating Public Library Community Engagement and Impact for Sustainable Information Services
- Authors
- M. Asim Qayyum (Corresponding Author) - Charles Sturt UniversityWaseem Afzal (Author) - Charles Sturt UniversityLinda Mahony (Author) - Charles Sturt University
- Publication details
- Sustainable Digital Communities, pp.579-587
- Conference details
- International Conference on Sustainable Digital Communities, iConference, 15th (Boras, Sweden, 23-Mar-2020 - 26-Mar-2020)
- Series
- Lecture Notes in Computer Science; 12051
- Publisher
- Springer
- DOI
- 10.1007/978-3-030-43687-2_48; 10.1007/978-3-030-43687-2
- ISSN
- 1611-3349; 1611-3349
- ISBN
- 9783030436872
- Organisation Unit
- School of Education and Tertiary Access; University of the Sunshine Coast, Queensland
- Language
- English
- Record Identifier
- 99603405602621
- Output Type
- Conference paper
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