A Synthesis of Technology Acceptance Research in Tourism & Hospitality

Shahab Pourfakhimi; Tara Duncan; Willem Coetzee

doi:10.1007/978-3-319-72923-7_12

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A Synthesis of Technology Acceptance Research in Tourism & Hospitality

Conference paper

Peer reviewed

A Synthesis of Technology Acceptance Research in Tourism & Hospitality

Shahab Pourfakhimi, Tara Duncan and Willem Coetzee

Information and Communication Technologies in Tourism 2018, pp.143-155

Conference on Information and Communication Technologies in Tourism (Jonkoping, Sweden, 24-Jan-2018–26-Jan-2018)

Springer International Publishing

2018

DOI: https://doi.org/10.1007/978-3-319-72923-7_12

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Abstract

Information Systems

technology acceptance

technology adoption

systematic review

meta-analysis

etourism

technology acceptance model

This paper presents a systematic review of 74 academic journal articles investigating the theoretical models and determinants of the acceptance and adoption of ICTs within the etourism framework. The most widely used theoretical models of technology acceptance are identified and critically discussed. Furthermore, a synthesis of the most widely reported determinants of technology adoption is provided to illustrate a systematic categorisation of the determinants of the acceptance of new tourism and hospitality technologies. Synthesising these findings provides etourism academia with a summarised, yet comprehensive understanding of the well-established aspects of technology acceptance and invites researchers to shift their attention towards using other methods of inquiry to investigate those aspects of technology acceptance behaviour which remain to be understood.

Details

Title: A Synthesis of Technology Acceptance Research in Tourism & Hospitality
Authors: Shahab Pourfakhimi (Corresponding Author) - University of the Sunshine Coast, Queensland, School of Business and Creative Industries
Tara Duncan (Author) - Dalarna University
Willem Coetzee (Author) - University of Otago
Contributors: B Stangl (Editor)
J Pesonen (Editor)
Publication details: Information and Communication Technologies in Tourism 2018, pp.143-155
Conference details: Conference on Information and Communication Technologies in Tourism (Jonkoping, Sweden, 24-Jan-2018–26-Jan-2018)
Publisher: Springer International Publishing
Date published: 2018
DOI: 10.1007/978-3-319-72923-7_12; 10.1007/978-3-319-72923-7
Organisation Unit: School of Business and Creative Industries; University of the Sunshine Coast, Queensland; USC Business School - Legacy; Sustainability Research Cluster
Language: English
Record Identifier: 99450361102621
Output Type: Conference paper

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