Book chapter
Stay Ahead of a Game or Stay Still: The Impact of Learning and Development on Business Performance
Subsistence Entrepreneurship, pp.215-237
Contributions to Management Science , Springer Nature Switzerland AG
2019
Abstract
The focus of this chapter is in investigating solutions to known problems associated with poor levels of participation and engagement in franchisor-initiated learning and development activities that have impacted franchise system performance. Learning and development research in the franchising sector has been lacking; however, this chapter extends research conducted in the small and medium-sized enterprises (SMEs) context on barriers to participation and engagement with training. We used a qualitative case study approach, targeting 60 players across four franchise groups, and present an integrative framework of knowledge transfer in franchising relationships, providing actionable insights to the franchising sector and human resources fields.
Details
- Title
- Stay Ahead of a Game or Stay Still: The Impact of Learning and Development on Business Performance
- Authors
- Janette Timms (Author) - University of the Sunshine Coast - School of BusinessLorelle Frazer (Author) - University of the Sunshine Coast - School of BusinessScott Weaven (Author) - Griffith UniversityPark Thaichon (Corresponding Author) - Griffith University
- Contributors
- Vanessa Ratten (Editor)Paul Jones (Editor)Vitor Braga (Editor)Carla Susana Marques (Editor)
- Publication details
- Subsistence Entrepreneurship, pp.215-237
- Series
- Contributions to Management Science
- Publisher
- Springer Nature Switzerland AG
- Date published
- 2019
- DOI
- 10.1007/978-3-030-11542-5_12; 10.1007/978-3-030-11542-5
- ISSN
- 2197-716X; 1431-1941
- ISBN
- 9783030115425
- Organisation Unit
- School of Business and Creative Industries; USC Business School - Legacy
- Language
- English
- Record Identifier
- 99451424802621
- Output Type
- Book chapter
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