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Multiple-step backtracking of exception handling in autonomous business process management
Book chapter   Peer reviewed

Multiple-step backtracking of exception handling in autonomous business process management

Mingzhong Wang, Jinjun Chen, Kotagiri Ramamohanarao and Amy Unruh
Handbook of Research on Complex Dynamic Process Management: Techniques for Adaptability in Turbulent Environments, pp.251-271
IGI Global Publishers
2010
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http://www.igi-global.com/book/handbook-research-complex-dynamic-process/447View
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Abstract

Distributed Computing Computer Software business process management BDI agents
Chapter X, by Mingzhong Wang, Jinjun Chen, Kotagiri Ramamohanarao, and Amy Unruh, describes another specific approach to exception handling in BPM by using a multiple-step backtracking mechanism. This study aims to maintain a tradeoff between re-planning and rigid backtracking for exception handling and recovery. The concept of the BDI (belief, desire and intention) agent is applied to model and construct the BPM system to inherit its advantages of adaptability and flexibility. Then, the flexible backtracking approach is introduced by utilizing the beneficial features of event-driven and means-end reasoning of BDI agents. Finally, the study incorporates an open nested transaction model to encapsulate plan execution and backtracking to gain the system level support of concurrency control and automatic recovery. With the ability to reason about task characteristics, this approach enables the system to find and commence a suitable plan prior to, or in parallel with, a compensation process when a failure occurs.

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