Cognitive Work Analysis for Systems Analysis and Redesign: Rail Level Crossings Case Study

Paul M Salmon; Gemma J M Read; Michael G Lenne; Christine M Mulvihill; Nicholas J Stevens; Guy H Walker; Kristie L Young; Neville A Stanton

doi:10.1201/9781315572536-13

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Cognitive Work Analysis for Systems Analysis and Redesign: Rail Level Crossings Case Study

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Cognitive Work Analysis for Systems Analysis and Redesign: Rail Level Crossings Case Study

Paul M Salmon, Gemma J M Read, Michael G Lenne, Christine M Mulvihill, Nicholas J Stevens, Guy H Walker, Kristie L Young and Neville A Stanton

Cognitive Work Analysis: Applications, Extentions and Future Directions, pp.271-284

CRC Press

2018

DOI: https://doi.org/10.1201/9781315572536-13

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Abstract

Psychology

Information Systems

Over the past decade, Cognitive Work Analysis (CWA) has been one of the popular human factors approaches for complex systems evaluation and design applications. This is reflected by a diverse range of applications across safety critical domains. The book brings together a series of CWA applications and discussions from world-leading human factors researchers and practitioners. It begins with an overview of the CWA framework, including its theoretical underpinnings, the methodological approaches involved (including practical guidance on each phase), and previous applications of the framework. The core of the book is a series of CWA applications, undertaken in a wide range of safety critical domains for a range of purposes. These serve to demonstrate the contribution that CWA can make to real-world projects and provide readers with inspiration for how such analyses can be practically carried out. Following this, a series of applications in which new approaches or adaptations have been added to the framework are presented. These show how practical applications feedback into the theories/approaches underpinning CWA. The closing chapter then speculates on future applications of the framework and on a series of new research directions required in order to enhance its utility. In emphasising the practical realities of performing CWA, and the real-world impacts it can provide, the book tackles several common misconceptions in a constructive and persuasive way. It provides a welcome demonstration of how CWA can be a powerful ally in tackling complexity-related problems that afflict systems in all areas. [Book Synopsis]

Details

Title: Cognitive Work Analysis for Systems Analysis and Redesign: Rail Level Crossings Case Study
Authors: Paul M Salmon (Author) - University of the Sunshine Coast - Faculty of Arts, Business and Law
Gemma J M Read (Author) - University of the Sunshine Coast - Faculty of Arts, Business and Law
Michael G Lenne (Author) - Monash University
Christine M Mulvihill (Author) - Monash University
Nicholas J Stevens (Author) - University of the Sunshine Coast - Faculty of Arts, Business and Law
Guy H Walker (Author) - Heriot-Watt University, United Kingdom
Kristie L Young (Author) - Monash University
Neville A Stanton (Author) - University of Southampton, United Kingdom
Contributors: Neville A Stanton (Editor)
Paul M Salmon (Editor)
Guy H Walker (Editor)
Daniel P Jenkins (Editor)
Publication details: Cognitive Work Analysis: Applications, Extentions and Future Directions, pp.271-284
Publisher: CRC Press
Date published: 2018
DOI: 10.1201/9781315572536-13
Organisation Unit: Bioclimatic and Sociotechnical Cities Lab; Centre for Human Factors and Systems Science; School of Social Sciences - Legacy; University of the Sunshine Coast, Queensland; School of Health - Psychology; School of Law and Society
Language: English
Record Identifier: 99451290002621
Output Type: Book chapter

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