Book chapter
Acceptance and Adoption of eTourism Technologies
Handbook of eTourism, pp.1-31
Springer
2020
Abstract
The field of eTourism research encompasses a plethora of research on users' adoption and acceptance of technologies. As a multidimensional phenomenon, an in-depth understanding of eTourism technology acceptance requires crossing the boundaries of tourism and hospitality, Information and Communication Technologies and marketing. Taking such a multidisciplinary approach enables researchers to integrate knowledge from the broader disciplines of psychology, sociology and economics to construct a deep understanding of users' behaviour. However, while there have been some recent advances in broadening the horizons of research in this field, the majority of eTourism technology acceptance research relies on a few classical technology acceptance and consumer behaviour theories. This chapter presents a summarised overview of the most important determinants of technology acceptance behaviour and critically reviews most influential theoretical models that have been used as the foundation of the majority of existing research in this field. Subsequently, some major areas of theoretical and empirical gaps in our understanding of eTourism technology acceptance will be discussed to provide researchers with a pathway towards further expanding the boundaries of research in this field. This chapter assists emerging researchers in this field to gain an overall understanding of the progress of research so far. It also directs emerging researchers towards developing alternative research agendas to diversify the theoretical foundations of eTourism technology acceptance research and expand the boundaries of knowledge in this field beyond the status quo.
Details
- Title
- Acceptance and Adoption of eTourism Technologies
- Authors
- Shahab Pourfakhimi (Corresponding Author) - University of the Sunshine Coast, Queensland, USC Business School - LegacyTara Duncan (Author) - Dalarna University, SwedenLouise Ould (Author) - University of the Sunshine Coast, Queensland, USC Business School - LegacyKatie Allan (Author) - University of the Sunshine Coast, Queensland, USC Business School - LegacyWillem J L Coetzee (Author) - University of Otago, New Zealand
- Contributors
- Zheng Xiang (Editor) - Virginia State UniversityMattias Fuchs (Editor) - Mid Sweden UniversityUlrike Gretzel (Editor) - University of Southern CaliforniaWolfram Hopken (Editor) - University of Applied Sciences Ravensburg-Weingarten
- Publication details
- Handbook of eTourism, pp.1-31
- Publisher
- Springer
- Date published
- 2020
- DOI
- 10.1007/978-3-030-05324-6_58-1; 10.1007/978-3-030-05324-6
- ISBN
- 9783030053246
- Organisation Unit
- School of Business and Creative Industries; University of the Sunshine Coast, Queensland; USC Business School - Legacy; Sustainability Research Cluster
- Language
- English
- Record Identifier
- 99451605602621
- Output Type
- Book chapter
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