Book
Translating systems thinking into practice: a guide to developing incident reporting systems
CRC Press
2018
Abstract
Systems thinking tells us that human error, violations and technology failures result from poorly designed and managed work systems. To help us understand and prevent injuries and incidents, incident reporting systems must be capable of collecting data on contributory factors from across the overall work system, in addition to factors relating to the immediate context of the event (e.g. front-line workers, environment, and equipment). This book describes how to design a practical, usable incident reporting system based on this approach. The book contains all the information needed to effectively design and implement a new incident reporting system underpinned by systems thinking. It also provides guidance on how to evaluate and improve existing incident reporting systems so they are practical for users, collect good quality data, and reflect the principles of systems thinking.
Details
- Title
- Translating systems thinking into practice: a guide to developing incident reporting systems
- Authors
- Natassia Goode (Author) - University of the Sunshine CoastPaul M Salmon (Author) - University of the Sunshine CoastMichael G Lenne (Author) - Monash UniversityCaroline F Finch (Author) - Edith Cowan University
- Publication details
- 288 pages
- Publisher
- CRC Press
- Date published
- 2018
- ISBN
- 9781472436917
- Organisation Unit
- Centre for Human Factors and Systems Science; University of the Sunshine Coast, Queensland; School of Law and Society
- Language
- English
- Record Identifier
- 99451252102621
- Output Type
- Book
Metrics
109 Record Views