Abstract
Going "old school": From bedside manner to deskside manner
2015 Student Transitions Achievement Retention and Success Handbook and Proceedings
Student Transitions Achievement Retention and Success (STARS) Conference, 2015 (Melbourne, Australia, 01-Jul-2015–04-Jul-2015)
2015
Abstract
Interaction between tertiary educators and students, we contend, improves trust and betters student responses to emotional distress while at university. Therefore, we introduce the "Deskside Manner Framework" as an emerging practice in the tertiary teaching and learning context to aid student transition success. Owing to concepts and practice that originated primarily in the medical profession and later in other high credence professional contexts, the deskside manner framework includes: show respect, critical listening, the four Bs and follow up. Deskside manner is transferrable and we aim to facilitate it through workshops and by developing a digital repository of educator-student interaction stories.
Details
- Title
- Going "old school": From bedside manner to deskside manner
- Authors
- David Fleischman (Author) - University of the Sunshine Coast - Faculty of Arts and BusinessOscar Imaz-Mairal (Author) - University of the Sunshine Coast - Faculty of Arts and Business
- Publication details
- 2015 Student Transitions Achievement Retention and Success Handbook and Proceedings
- Conference details
- Student Transitions Achievement Retention and Success (STARS) Conference, 2015 (Melbourne, Australia, 01-Jul-2015–04-Jul-2015)
- Publisher
- STARS
- Date published
- 2015
- Copyright note
- Copyright © 2015 The Authors. Reproduced with permission.
- Organisation Unit
- School of Business and Creative Industries; University of the Sunshine Coast, Queensland; USC Business School - Legacy; School of Science, Technology and Engineering
- Language
- English
- Record Identifier
- 99449819502621
- Output Type
- Abstract
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