Power Relationships that Lead to the Development of Feral Systems

Don Kerr; Luke Houghton; Kevin Burgess

doi:10.3127/ajis.v14i2.473

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Power Relationships that Lead to the Development of Feral Systems

Journal article

Open access

Peer reviewed

Power Relationships that Lead to the Development of Feral Systems

Don Kerr, Luke Houghton and Kevin Burgess

Australasian Journal of Information Systems, Vol.14(2), pp.141-152

2007

DOI: https://doi.org/10.3127/ajis.v14i2.473

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Abstract

Library and Information Studies

enterprise planning systems

power

feral systems

This research identifies factors affecting the operation of a supply chain in a large, asset rich transport utility, and how a recent Enterprise Resource Planning System (ERP) implementation was perceived with respect to its usability for the task. A lack of trust in the ERP, ineffective training methods and complexity in extracting the data from the ERP were identified as a problem which lead to the development of "Feral Systems" (systems outside the accepted ERP or corporation condoned information systems - sometimes called skunkworks). This research uses an interpretative case study approach to gain insights into the human sense-making within the study organisation. The research argues that power relationships between operational managers and financial managers and processual power relationships between operational managers led to the development of these systems.

Details

Title: Power Relationships that Lead to the Development of Feral Systems
Authors: Don Kerr (Author) - Griffith University
Luke Houghton (Author) - Griffith University
Kevin Burgess (Author) - Queensland Rail
Publication details: Australasian Journal of Information Systems, Vol.14(2), pp.141-152
Publisher: University of Canberra, School of Information Sciences and Engineering
Date published: 2007
DOI: 10.3127/ajis.v14i2.473
ISSN: 1449-8618
Copyright note: Copyright © 2007 Australian Computer Society Inc. This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 2.5 License. Reproduced with the permission of the Copyright holder.
Organisation Unit: University of the Sunshine Coast, Queensland; USC Business School - Legacy
Language: English
Record Identifier: 99449112902621
Output Type: Journal article

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