Mobile Data Technologies and SME Adoption and Diffusion: An Empirical Study of Barriers and Facilitators

Debra Harker; Jeanette K Van Akkeren

doi:10.3127/ajis.v9i2.187

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Mobile Data Technologies and SME Adoption and Diffusion: An Empirical Study of Barriers and Facilitators

Journal article

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Mobile Data Technologies and SME Adoption and Diffusion: An Empirical Study of Barriers and Facilitators

Debra Harker and Jeanette K Van Akkeren

Australian Journal of Information Systems, Vol.9(2), pp.3-16

2002

DOI: https://doi.org/10.3127/ajis.v9i2.187

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Abstract

Information Systems

Cognitive Sciences

mobile data technology

small business

SMEs

The technological environment in which Australian SMEs operate can be best described as dynamic and vital. The rate of technological change provides the SME owner/manger a complex and challenging operational context. Wireless applications are being developed that provide mobile devices with Internet content and E-business services. In Australia, the adoption of ecommerce by large organisations has been relatively high, however, the same cannot be said for SMEs, where adoption has been slower than other developed countries. In contrast, however, mobile telephone adoption and diffusion is relatively high by SMEs. Will SMEs who have been reluctant to adopt commerce technologies in the past be more ready to go on-line with the merging of the Internet and mobile data technologies? This exploratory study identifies attitudes, perceptions and issues for mobile data technologies by regional SME owner/managers across a range of industry sectors. The major issues include the sector the firm belongs to, the current adoption status of the firm, the level of mistrust of the IT industry, the cost of the technologies, and the applications and attributes of the technologies.

Details

Title: Mobile Data Technologies and SME Adoption and Diffusion: An Empirical Study of Barriers and Facilitators
Authors: Debra Harker (Author) - University of the Sunshine Coast - Faculty of Business
Jeanette K Van Akkeren (Author) - University of the Sunshine Coast - Faculty of Business
Publication details: Australian Journal of Information Systems, Vol.9(2), pp.3-16
Publisher: University of Canberra, School of Information Sciences and Engineering
Date published: 2002
DOI: 10.3127/ajis.v9i2.187
ISSN: 1039-7841
Copyright note: Copyright © 2002 Australian Computer Society Inc. Originally published in the Australian Journal of Information Systems, 2002. This is an open-access article distributed under the terms of the Creative Commons Australian Attribution-NonCommercial-NoDerivs 2.5 Licence. Reproduced with the permission of the Copyright holder
Organisation Unit: University of the Sunshine Coast, Queensland
Language: English
Record Identifier: 99448618902621
Output Type: Journal article

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