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Authors: Sharma, B | Gadenne, D
Year: 2010
Publication Details: International Journal of Quality & Reliability Management / Vol. 27, No. 7, pp.779-793
Resource Type: Journal Article
Reviewed: Reviewed

Authors: Foster, D | Jonker, J
Year: 2007
Publication Details: Quality Management and Organization Excellence: Oxymorons, Empty Boxes, or Significant Contributions to Management Thought and Practice? / pp.287-306
Resource Type: Book Chapter
Reviewed: Reviewed
Authors: Foster, D | Jonker, J
Year: 2007
Publication Details: International Journal of Quality & Reliability Management / Vol. 24, No. 7, pp683-703
Resource Type: Journal Article
Reviewed: Reviewed

Authors: Sharma, B | Gadenne, D
Year: 2002
Publication Details: Managing Service Quality / Vol. 12, no. 6, pp.394-404
Resource Type: Journal Article
Reviewed: Reviewed

Authors: Sharma, B | Gadenne, D
Year: 2001
Publication Details: Journal of Small Business and Entrepreneurship / Vol. 15, No. 4, pp.32-51
Resource Type: Journal Article
Reviewed: Reviewed
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