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Year: 2019
Publication Details: VINE Journal of Information and Knowledge Management Systems / Vol. 49, No. 4, pp.477-493
Resource Type: Journal Article
Reviewed: Reviewed

Year: 2019
Publication Details: Tourism Review / Vol. 74, No. 6, pp.1153-1166
Resource Type: Journal Article
Reviewed: Reviewed

Year: 2015
Publication Details: Handbook of Service Innovation / pp.237-249
Editor(s): Agarwal, R, Selen, W, Roos, G, Green, R (eds)
Resource Type: Book Chapter
Reviewed: Reviewed

Year: 2014
Publication Details: Journal of New Business Ideas and Trends / Vol. 12, No. 1, pp.27-41
Resource Type: Journal Article
Full Text: Full Text
Reviewed: Reviewed
Year: 2014
Publication Details: Knowledge Management / Vol. 13, No. 1, pp.1-12
Resource Type: Journal Article
Reviewed: Reviewed
Year: 2012
Publication Details: International Journal of Information Processing and Management / Vol. 3, No. 2, pp.85-97
Resource Type: Journal Article
Full Text: Full Text
Reviewed: Reviewed

Year: 2011
Publication Details: Service Systems Implementation / pp.253-273
Editor(s): Demirkan, H, Spohrer, J C, Krishna, V (eds)
Resource Type: Book Chapter
Reviewed: Reviewed

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