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Authors: Ross, S
Year: 2013
Publication Details: Journal of New Business Ideas and Trends / Vol. 11, No. 1, pp.47-53
Resource Type: Journal Article
Full Text: Full Text
Reviewed: Reviewed
Authors: Sharma, B | Gadenne, D
Year: 2002
Publication Details: Managing Service Quality / Vol. 12, no. 6, pp.394-404
Resource Type: Journal Article
Reviewed: Reviewed

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