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Ni Hao or Gidday Mate: How Much Should be Done to Address the Needs of New and Emerging Markets?
Conference paper   Open access   Peer reviewed

Ni Hao or Gidday Mate: How Much Should be Done to Address the Needs of New and Emerging Markets?

Vikki Schaffer and Trudie Walters
Proceedings of the 26th Council for Australasian University Tourism and Hospitality Education Annual Conference, pp.765-771
Council for Australasian University Tourism and Hospitality Education (CAUTHE) Annual Conference: The Changing Landscape: The Impact of Emerging Markets and Destinations, 26th (Sydney, Australia, 08-Feb-2016–11-Feb-2016)
Council for Australasian University Tourism and Hospitality Education
2016
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Abstract

Commercial Services Marketing Tourism emerging markets regional tourism market diversity preparedness
International, national, state and regional tourism organisations are directing marketing efforts at emergent outbound markets. The diversity of emerging and existing markets present issues for resource- challenged regional tourism destinations. This dual phase comparative study focuses on two regional destinations: Sunshine Coast, Australia (Phase one) and Otago, New Zealand (Phase two). Semi-structured interviews with tourism industry stakeholders investigate emerging markets, the challenges of engaging with them, service delivery and perceived preparedness of the stakeholders for addressing the needs of emerging markets.

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