Business on-line? An Empirical Study of Factors Leading to the Adoption of Internet Technologies by Australian SMEs

Peter Slade; Jeanette K Van Akkeren

doi:10.3127/ajis.v10i1.170

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Business on-line? An Empirical Study of Factors Leading to the Adoption of Internet Technologies by Australian SMEs

Journal article

Open access

Peer reviewed

Business on-line? An Empirical Study of Factors Leading to the Adoption of Internet Technologies by Australian SMEs

Peter Slade and Jeanette K Van Akkeren

Australian Journal of Information Systems, Vol.10(1), pp.50-64

2002

DOI: https://doi.org/10.3127/ajis.v10i1.170

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Abstract

Information Systems

Cognitive Sciences

e-commerce

small to medium enterprises

E-commerce technologies such as a Web site, email and the use of Web browsers enable access to large amounts of information, facilitate communication and provide niche companies with an effective mechanism for competing with larger organisations world-wide. However, recent literature has shown Australian SMEs have been slow in the uptake of these technologies. The aim of this research was to determine which factors were important in impacting on small firms' decision making in respect of information technology and e-commerce adoption. Findings indicate that generally, the more a firm was concerned about its competitive position, so such a firm was likely to develop a Web site. Moreover, the 'Industry and Skill Demands' dimension suggested that as the formal education of the owner/manager increased, coupled with the likelihood that the firm was in the transport and storage or communication services industries, and realising the cost of IT adoption was in effect an investment, then such a firm would be inclined to develop a Web site. Firms that were presented with relatively geographically dispersed markets, and realising it was necessary to go through the time consuming process of adopting various IT to reach these markets, were more likely to adopt Web sites. Lastly, owners/managers who reported their knowledge of business uses of computers was poor and who were likely to ask for support in installing and utilizing IT were also more likely to use Web sites than those who did not share these characteristics.

Details

Title: Business on-line? An Empirical Study of Factors Leading to the Adoption of Internet Technologies by Australian SMEs
Authors: Peter Slade (Author) - University of the Sunshine Coast - Faculty of Business
Jeanette K Van Akkeren (Author) - University of the Sunshine Coast - Faculty of Business
Publication details: Australian Journal of Information Systems, Vol.10(1), pp.50-64
Publisher: University of Canberra, School of Information Sciences and Engineering
Date published: 2002
DOI: 10.3127/ajis.v10i1.170
ISSN: 1039-7841
Copyright note: Copyright © 2002 Australian Computer Society Inc. Originally published in the Australian Journal of Information Systems, 2002. This is an open-access article distributed under the terms of the Creative Commons Australian Attribution-NonCommercial-NoDerivs 2.5 Licence. Reproduced with the permission of the Copyright holder.
Organisation Unit: University of the Sunshine Coast, Queensland
Language: English
Record Identifier: 99448790202621
Output Type: Journal article

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