Intuitive interaction is based on past experience and is fast and often non conscious. We have conducted ten studies into this issue over the past ten years, involving more than 400 participants. Data collection methods have included questionnaires, interviews, observations, concurrent and retrospective protocols, and cognitive measures. Coding schemes have been developed to suit each study and involve robust, literature based heuristics. Some other researchers have investigated this issue and their methods are also examined. The paper traces the development of the methods and compares the various approaches used over the years.
2011 International Association of Societies of Design Research (IASDR) Conference: Diversity and Unity, Delft, Netherlands 31 October - 4 November 2011
Proceedings of the 2011 International Association of Societies of Design Research Conference / N. Roozenburg, L-L. Chen, P. J. Stappers (eds): pp.1-12