Introduction: Appropriate, effective improvisation can enhance organisations’ resilience in safety critical situations; however, conditions across work systems that influence improvisation are not well understood. This PhD aims to identify the factors influencing improvisation from a systems perspective. Method: 20 Critical Decision Method interviews were conducted with led outdoor activity leaders and the transcripts analysed using Leximancer™ software. Results and discussion: 35 concepts across 12 major themes were identified. The themes confirmed influencing factors identified in the literature (e.g. decision making, knowledge, situation awareness) as well as several important new themes (e.g. time and students). The concept map analysis demonstrates the important links between concepts and themes that will provide guidance for the construction of a systems model of improvisation.
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11th International Conference on Naturalistic Decision-making (NDM2013), Marseille, France 22-24 May 2013
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Proceedings of the 11th International Conference on Naturalistic Decision-making / H. Chaudet, L. Pellegrin & N. Bonnardel (eds): pp.303-307